Logo of South Charleston Pediatrics

Phone (304) 982-0731
Fax (304) 766-9450

Important announcement from South Charleston Pediatrics and Valley Health Systems.

See Announcement

Appointment Policy

We realize that your time is important, and it is inconvenient and irritating to wait for long periods in the doctor’s office. We have implemented a schedule which allows us to see patients with minimal delay. Everyone in our office is alert and committed to this goal. There are several things you can do to help us in this effort.

  • When you call for an appointment, briefly inform the receptionist of the problems you wish to discuss with the doctor. This helps her schedule an appropriate amount of time for your child. Most problems can be handled in a routine appointment. Others such as family, school, and behavior problems require much more time.
  • If you decide to bring a sister or brother along to be seen also, please let us know so the chart can be prepared in advance and more time can be allowed for your visit.
  • If a conflict arises and you cannot make your appointment on time, let us know and we will give you an appointment later in the day.
  • Upon arrival in the office, check in at the front desk. If you have not been called within 15 minutes of your appointment time, please check with the receptionist.

Please do not “walk-in” to be seen without an appointment unless the circumstance is unavoidable.